Need help reviewing
your seat options?
Seat availability and fees are controlled by the airline and may change. Call to speak with an independent travel agent who can help you review options associated with your booking. Specific seats cannot be guaranteed.
Independent third-party travel assistance. Not affiliated with any airline. Service fees may apply if you choose to proceed.
What a seat map shows
Illustration only — not a live airline seat map.
How airline seat inventory works
A typical narrow-body cabin. Some seats are not offered for advance selection because the airline holds them back for check-in, accessibility or operational needs.
Illustration only — not a live airline seat map.
Some US airlines commit to providing an adjacent seat for a child aged 13 or under and an accompanying adult at no additional cost, subject to limited conditions. Policies vary by airline, fare, availability and booking circumstances — this is not a universal guarantee, and carrier commitments differ.
Conditions can include being on the same reservation, adjacent seats being available at the time of booking in the class purchased, and the aircraft not being changed. Specific seat numbers cannot be guaranteed. You can check which carriers have made a commitment on the US DOT Airline Family Seating Dashboard.
An assignment can change after you book
A seat you chose weeks ago may not be the seat you fly in. Knowing why makes it easier to spot, and to review what options may be available.
A different aircraft type can change the cabin layout. The airline may retain, remap or change existing assignments.
If an itinerary moves to another flight or aircraft, an existing seat assignment may not carry over.
Airlines may change assignments for safety, weight-and-balance, accessibility or other operational reasons.
Where an airline does not provide a paid ancillary service through no fault of the passenger, the fee may be refundable under US DOT rules. Eligibility depends on what was purchased and whether it was provided.
Three things the airline decides, not us
These are determined by the operating airline, its crew, or federal rules. We can help you review the information and where to direct a request — we do not make these decisions.
Exit-row eligibility
Under US rules, a passenger seated in an exit row must be at least 15 years old and able to perform the applicable emergency functions, including locating and operating the exit and following crew instructions. Final eligibility is determined by the airline and its crew, not by any third party. See 14 CFR 121.585.
Disability-related seating
Passengers with disabilities may be entitled to seating accommodations within their purchased class of service when applicable requirements are met. These requests should be made directly with the operating airline. For an unresolved disability-related issue, ask the airline for its Complaint Resolution Official. See the DOT Bill of Rights for Air Travelers with Disabilities and the DOT seating accommodation guide.
Refunds of paid seat fees
If an airline does not provide a paid ancillary service, such as advance seat selection, through no fault of the passenger, the fee may be refundable under US DOT rules. Eligibility depends on what service was purchased and whether it was provided. Optional-service fee refunds must be handled by the airline; contact the airline if an applicable refund is not received. See the US DOT refunds page.
It is worth being precise, because these are treated differently: a specific seat number, a seat category such as extra legroom, the advance seat-selection service itself, a comparable replacement seat offered instead, and a complete failure to provide what was paid for are not the same thing. Being moved from one seat does not on its own establish that a paid service was not provided.
General information only, not advice about your ticket. Rules and airline policies change — verify the current position with the operating airline or the US DOT. SkyBuzzz does not determine eligibility and does not make seating decisions.
When travelers request seat assistance
These are the situations we are asked about most often. If your situation is not listed, call and a travel agent can help you review the available options.
You are seated apart from your children
Some US airlines commit to an adjacent seat for a child aged 13 or under and an accompanying adult at no additional cost, subject to limited conditions. Policies vary by airline, fare and availability.
The seat map shows nothing available
Some seats are held back for check-in, accessibility or operational needs, so a map showing no options does not always reflect the final seating.
You are on a basic-economy fare
Some basic-economy fares limit advance seat selection, charge for it or assign seats later. Policies vary by airline and itinerary.
You need a disability-related seating accommodation
Requests should be made directly with the operating airline. If an issue is unresolved, you can ask the airline for its Complaint Resolution Official.
Your seat assignment changed
Aircraft or schedule changes can mean an assignment does not carry over. It is worth re-checking your booking before departure.
You paid for a seat you did not receive
Where a paid service was not provided through no fault of the passenger, the fee may be refundable under DOT rules. The airline handles optional-service fee refunds.
Questions about seat selection
No. Seat availability, assignment and fees are controlled by the airline. We can help you review the options that may be available on your booking, but specific seats cannot be guaranteed until the airline confirms them.
It depends on the airline, fare and availability. Some US airlines commit to providing an adjacent seat for a child aged 13 or under and an accompanying adult at no additional cost, subject to limited conditions such as being on the same reservation and adjacent seats being available at booking. This is not a universal commitment and carrier policies differ. The US DOT publishes an Airline Family Seating Dashboard showing which carriers have made a commitment.
Airlines commonly hold back a portion of seats for assignment at check-in, or reserve them for accessibility needs, frequent-flyer members and operational use. A seat map showing no options does not always mean the aircraft is full.
Some basic-economy fares limit advance seat selection, charge for it or assign seats later. Policies vary by airline and itinerary. We can help you review what applies to your specific ticket.
Under US rules a passenger in an exit row must be at least 15 years old and able to perform the applicable emergency functions, such as locating and operating the exit and following crew instructions. Final eligibility is determined by the airline and its crew. Selection methods and fees vary by airline.
Passengers with disabilities may be entitled to seating accommodations within their purchased class of service when applicable requirements are met. These requests should be made directly with the operating airline. If an issue is not resolved, you can ask the airline for its Complaint Resolution Official. We can help you understand the process, but we cannot approve or guarantee an accommodation.
It can. A different aircraft type may change the cabin layout, and the airline may retain, remap or change existing assignments. If an itinerary moves to another flight or aircraft, an existing assignment may not carry over. Airlines may also reseat passengers for safety, weight-and-balance, accessibility or other operational reasons.
Possibly. If an airline does not provide a paid ancillary service, such as advance seat selection, through no fault of the passenger, the fee may be refundable under US DOT rules. Eligibility depends on what service was purchased and whether it was provided — a specific seat number, a seat category, the selection service itself and a comparable replacement seat are treated differently. Optional-service fee refunds are handled by the airline; contact the airline if an applicable refund is not received.
We can help you review the seat options that may be available on your booking, explain how airline seat inventory and fees generally work, and identify where a request should be directed. We cannot assign seats, override an airline decision, approve a disability accommodation, or issue refunds for tickets or fees we did not charge.
No. SkyBuzzz is an independent third-party travel assistance service. We are not affiliated with, endorsed by, or authorized to represent any airline. All airline names and trademarks belong to their respective owners.
No service fee for the initial consultation. If you choose paid assistance, we'll disclose our service fee before you agree. Airline charges and fare differences are separate. Any seat charge set by the airline is separate from our service fee and is paid to the airline.
Other ways we can help
If something has gone wrong with your booking, a live travel agent can help you review the available options on one call.
Review your seat options before you pay
Call to speak with an independent travel agent who can help you review the options associated with your booking. Specific seats cannot be guaranteed. No service fee for the initial consultation. If you choose paid assistance, we'll disclose our service fee before you agree. Airline charges and fare differences are separate.